This course has been determined to qualify for AZPOST continuing credit.
Communication is a fundamental skill that is a necessity in order to: build and maintain positive relationships in a personal and professional environment; convey clearly organized messages to public audiences; work effectively in groups; and effectively perform during job interviews. This 2 hour course focuses on the development of basic communication skills necessary to achieve goals in a variety of communication episodes and contexts. While students will have the opportunity to develop many communication skills, this course primarily focuses on oral communication skills in a variety of contexts. Course met the standards of Missouri POST for continuing education credit and was offered at the Missouri Highway Patrol Conference in 2013.
COURSE OBJECTIVES: At the conclusion of the 2 hour training the student will be able to:
Module 1 – Relationships and the Language of Persuasion
Module 2 – The Communication Process